Installation Guide Summary

The manual was written in by 3Com. The language is listed as follows: Installation Guide English. The manual is applied to the following one product model as follows: WEBCCMODULE IP Contact Centers. The manual was created in Portable Document Format, called as PDF manual. The PDF document file with the name of 3com_ip_contact_center_software_installation_instructions-v70aa.pdf has 32 pages with the file size of 535772. The digital document is original with no watermarks.

Installation Guide Information

Brand:3Com
Category: Network
Model:WEBCCMODULE IP Contact Centers
Type:Installation Guide
Language:English English Manual
File info:PDF / 523.2 Kb / 32 pages
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PDF File Information

Title: Title Page
Author: namita
Creator: Acrobat PDFMaker 7.0 for Word
Producer: Acrobat Distiller 7.0 (Windows)
CreationDate: Fri May 5 17:49:25 2006
ModDate: Fri May 5 17:49:25 2006
Tagged: yes
Pages: 32
Encrypted: no
Page size: 612 x 792 pts (letter)
File size: 535772 bytes
Optimized: yes
PDF version: 1.6

PDF Bookmark and List of Contents

  • 01_TITLE.doc

  • 02_TOC.doc

  • 03_PREFACE.doc

    • Overview
    • Who Should Read This Guide
    • How This Guide Is Organized
    • Conventions and Terminology Used in This Guide
  • 05_CH1_installsoftware.doc

    • Kickstarting the Machine
      • Prerequisites
      • Kickstart
      • Bootstrapping the Machine
        • Prerequisites
        • Bootstrap
      • Preload the RHN-Proxy Cache from CD-ROM
        • Prerequisites
        • Installation
      • Installing the IPCC Software
        • Prerequisites
        • Preparation
        • Installation
        • Troubleshooting
      • Deploying Replication
      • Restarting the Machine
  • 06_CH2_3ComVCXIntegrate.doc

    • Setting up Voice Servers as VCX Endpoint
    • Configuring Outbound Calling
      • Configuring Servers as External Trunk Group
      • Creating New Class of Service
      • Assigning New Class of Service to Agents
      • Testing Outbound Integration
      • Configuring Inbound Calling
      • Configuring VCX Extensions as Agent Endpoints
      • Configuring VCX for SIP Transfers