User Guide Summary

The manual was written in by 3Com. The language is listed as follows: User Guide English. The manual is applied to the following two product models as follows: 3C10600A NBX V3000, WEBBNGNBX100COMSYS NBX 100. The manual was created in Portable Document Format, called as PDF manual. The PDF document file with the name of admin_nbx60.pdf has 580 pages with the file size of 4934951. The digital document is original with no watermarks.

User Guide Information

Brand:3Com
Category: Network
Model:3C10600A NBX V3000, WEBBNGNBX100COMSYS NBX 100
Type:User Guide
Language:English English Manual
File info:PDF / 4.7 Mb / 580 pages
Support:

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PDF File Information

Title: NBX Administrator’s Guide
Author: 3Com Corporation
Creator: FrameMaker 7.0
Producer: Acrobat Distiller 7.0 (Windows)
CreationDate: Fri Oct 20 09:06:38 2006
ModDate: Fri Oct 20 09:06:38 2006
Tagged: no
Pages: 580
Encrypted: no
Page size: 540 x 648 pts
File size: 4934951 bytes
Optimized: yes
PDF version: 1.6

PDF Bookmark and List of Contents

  • NBX® Administrator’s Guide

    • About This Guide
      • How to Use This Guide
      • Conventions
      • International Terminology
      • Your Comments
    • Introduction
      • Network-based Telephony
      • NetSet Administration Utility
        • NetSet User Interface
    • Feature Settings
      • Account Codes
        • Feature Interaction
        • Account Codes: Operational Modes
      • Call Pickup
        • Group Numbers
      • Call Park
        • Adding a Call Park Extension
        • Changing a Call Park Extension Name
        • Removing a Call Park Extension
      • Page Zones
        • Page Zone Feature Support
      • Ring Patterns
      • Supervisory Monitoring
        • Introduction to Monitoring
        • Domains and Upgrades
        • Domains and Privacy
        • Announcement Tones and Supervisory Modes
        • Supervisory Monitoring Usage Notes
        • Supervisory Monitoring Error Conditions
      • Speed Dials
      • WhisperPage
        • WhisperPage Permissions
        • Using Domains For WhisperPage
        • Feature Interaction With Whisper Page
        • WhisperPage Restrictions
    • System Settings
      • Auto Discovery
        • Initial System Configuration
        • Disabling the Auto Discovery Feature
      • Enable Features System-Wide
        • How Call Timer Works With Other Telephone Features
      • System Identity
      • Business Information
        • System Mode
        • Business Hours
      • Date and Time
        • System Date and Time
        • Simple Network Time Protocol (SNTP)
      • IP Settings
      • Audio Settings
        • Compression Overview
        • Codec Selection
        • Codecs and NBX Devices
        • Silence Suppression Overview
      • Timers
      • Multicast Addresses
    • System Maintenance
      • System Backup
      • System Restore
      • Import / Export Data
      • Reboot/Shutdown
      • Password Administration
      • Call Report Settings
        • CDR Changes At Release R6.0
        • Windows Environment Specifications
        • Installing Call Reports
        • Configuring Call Reporting
        • Purge CDR
      • Purge Database
        • Purge Database and CDR
        • Purge All Voice Mail
      • Manage Data
        • Migration
        • Restore Database From Another Version
      • Disk Mirroring
        • Adding a Mirror Disk
        • Verifying a Failed Disk Drive
        • Reverting to a Single-Disk System
    • Telephone Configuration
      • Adding, Removing, and Modifying Telephones
        • Adding a New Telephone
        • Modifying a Telephone
        • Checking a Telephone’s Status
        • Removing a Telephone
        • Rebooting a Telephone
      • Adding a Remote Telephone
        • Remote NAPT Telephone Configuration
      • Creating and Managing Bridged Extensions
        • Example Bridged Extensions Configurations
        • Defining Bridged Extensions
        • Defining Bridged Extensions on a Primary Telephone
        • Defining Bridged Extensions on a Secondary Telephone
        • Defining Bridged Extensions on 3103 Manager’s Telephones
        • Modifying Bridged Extensions
        • Sample Calling Situations Using Bridged Extensions
        • Viewing Bridged Extension Information
        • Camp On Feature and Bridged Extensions
      • Creating and Managing Telephone Groups
        • Creating a New Telephone Group
        • Modifying a Telephone Group
        • Removing a Telephone Group
        • Viewing Telephone Group Membership
      • Recording and Monitoring Telephone Calls
        • Recording Calls Between Telephones with Different Recording Settings
        • Remote Telephones
        • Music On Hold (MOH)
        • Non-3Com Telephones
      • Creating and Managing Button Mappings
        • Mapping Access Buttons
        • Mappings for Telephone Users and Groups
        • Creating a Busy Lamp/Speed Dial Button Mapping
        • Creating a Delayed Ringing Pattern
        • Creating Groups and Button Mappings
      • Changing Device IP Settings
      • Configuring the 3Com Attendant Console
        • Adding an Attendant Console
        • Modifying an Attendant Console
        • Viewing Attendant Console Status
        • Removing an Attendant Console
        • Configuring Attendant Console Buttons
        • Changing Attendant Console IP Settings
        • Configuring Connectivity to a 3105 Attendant Console Through the Serial Port
      • Connecting and Managing Analog Devices
        • Adding an Analog Terminal Card
        • Adding an Analog Terminal Adapter (ATA)
        • Modifying an Analog Terminal Port
        • Removing an Analog Terminal Adapter
        • Viewing The Status of an Analog Terminal Adapter
        • Advanced Settings
    • User Configuration
      • Users
      • Phantom Mailboxes
      • Class of Service (CoS)
    • Call Distribution Groups
      • Automatic Call Distribution (ACD)
        • ACD Groups
        • ACD Shifts
        • Estimated Wait Time Announcements
        • In-Queue Digit Processing and Announcements
        • ACD Group Open/Close and Announcements
        • Announcements for SIP-Mode Systems
        • Wrap-Up Time
        • Streaming ACD Data Through a TCP Socket
      • ACD Considerations
        • Hardware Limits for ACD Groups
        • ACD Operations With Call Detail Reports (CDR)
        • Display Data
        • Voice Mail Port Usage
      • Using ACD
        • ACD Groups
        • ACD Announcements
        • ACD Agents
        • ACD Statistics
      • Hunt Groups
        • Linear and Circular Hunt Groups
        • Calling Groups
        • Call Coverage
        • Hunt Group Supervisory Monitoring
    • PSTN Gateway Configuration
      • Configuring and Managing Analog Line Card Ports
        • Configuring a Line Card Port
        • Modifying a Line Card Port
        • Removing a Line Card Port
        • Verifying Line Card Port Status
        • Rebooting a Line Card Port
        • Advanced Settings
      • Configuring and Managing Digital Line Cards
        • Adding a Digital Line Card
        • Configuring the Digital Line Card
        • Digital Line Card Status Lights
        • Modifying a Digital Line Card
        • Support of AT&T’s 4ESS Switch Protocol
        • Adding or Modifying a Digital Line Card Group
        • Modifying Card Channels
        • Modifying IP Settings
        • Removing a Digital Line Card
      • Setting Up a Digital Line Card at a Remote Location
      • Setting Up T1/E1 Logging
      • Viewing CSU State Information and Statistics
        • T1.231 Near End
        • T1.231 Far End
        • TR54016 Near End
        • TR54016 Far-End
        • G.826 Near End
        • G.826 Far End
      • Using Loopback Tests
        • Enabling or Disabling Loopback Tests
      • Obtaining a Dial Tone from a PBX System
    • NBX Messaging
      • Group List
      • NBX Voice Mail
        • Voice Mail Extensions
        • Voice Mail Passwords
        • IMAP for Integrated Voice Mail
        • Configurable Operators
        • Off-site Notification
        • Status
        • Port Usage
        • User Usage
      • Auto Attendant
        • Overview of Auto Attendant Features
        • Adding an Auto Attendant
        • Adding an Accessible (TTY) Auto Attendant
        • Managing Auto Attendants
        • Voice Application Setup Utility
        • Testing the Auto Attendant
      • Voice Profile for Internet Mail
        • Control Parameters
        • Operations Management
        • Statistics
        • Advanced Settings
        • Configuring Domain Name Server Information
    • SIP-Mode Operations
      • Overview of SIP Mode on the NBX Platform
        • SIP Mode Operations
        • Device Support Details
        • Feature Support
        • Platforms Supported
        • Licensing and Resource Limits
        • Dial Plan Considerations
        • SIP Mode and ACD
      • Other Applications Support
        • Call Log Support
        • SNMP Support
        • SysLog Support
        • CDR Support
      • Enabling and Configuring SIP Mode
        • Install and Configure the System for SIP Mode
        • Enable SIP Mode
        • Disable SIP Mode
        • Add Messaging
        • Configure Auto Attendants
        • Configure Music on Hold
        • Configure ACD Delayed Announcements
        • Add Trusted SIP Interfaces
        • Add an Optional IP Conferencing Module
      • Adding Telephone Users and Devices
        • Adding a Generic SIP Telephone
        • Adding a 3Com 3108 Wireless Telephone
    • Dial Plan
      • Dial Plan Concepts and Overview
        • Call Process Flow
        • Inbound and Outbound Call Processing
        • System Database
        • System Dial Plan
        • Pretranslation
        • Routing
        • System Features Affected by the Dial Plan Configuration
      • Dial Plan Tables
        • Dial Plan Command Format
        • Internal Dial Plan Table
        • Incoming Dial Plan Table
        • Least Cost Routing Dial Plan Table
        • Adding New Dial Plan Tables
      • Dial Plan Pretranslators
        • Pretranslators for Incoming Calls
        • Pretranslators for Certain Outgoing Calls
      • Managing the Dial Plan Configuration File
        • Accessing the Dial Plan
        • Creating Dial Plan Configuration Files
        • Importing and Exporting Dial Plan Configuration Files
        • Importing a User-Defined Dial Plan
        • Exporting (Saving) a Dial Plan Configuration File
        • Testing a Dial Plan
        • Generating a Dial Plan Report
        • Modifying a Dial Plan Configuration File
      • Outdialing Prefix Settings
      • Managing Extensions
        • Extension Settings Overview
        • Changing Extension Length and Ranges
        • How Auto Discovery Assigns Extensions
        • Modifying Extensions
        • Converting Extensions
      • Managing Extension Lists
        • Adding an Extension List
        • Modifying an Extension List
        • Removing an Extension List
      • Managing Dial Plan Tables
        • Determining Which Devices Use Dial Plan Tables
        • Removing a Dial Plan Table
      • Managing Dial Plan Pretranslators
        • Identifying Devices Using Pretranslators
        • Creating a Pretranslator for VTL Calls
        • Identifying Devices Using Pretranslators for CLI
        • Removing a Pretranslator from the Dial Plan
      • Configuring the Dial Plan for the 4ESS Protocol (T1)
      • Dial Plan Configurations and VPIM
      • Configuring the Dial Plan for VPIM
      • Dial Plan Configuration File Commands
        • Dial Plan Command Summary
        • List of Dial Plan Commands
      • Sample Solutions Using Dial Plan Configuration File Commands
    • Virtual Connections
      • Overview of Virtual Tie Lines
        • VTL Connections Using Unique Extension Ranges
        • VTL Connections Using Site Codes
        • Conference Calls Using VTL Connections
      • How to Configure a Virtual Tie Line
        • License Installation
        • Dial Plan Configuration
        • Updating the Extension List
        • Adding VTL Devices to the Pretranslators (Optional)
        • Verification of the Virtual Tie Line
      • Call Rerouting for Virtual Tie Lines
        • Example Dial Plan Entries
      • Managing Existing Virtual Tie Lines
        • Modifying a Virtual Tie Line Name
        • Viewing and Resetting Virtual Tie Line Statistics
        • Enabling Audio Compression for VTL Calls
        • Enabling Silence Suppression on VTL Calls
      • Using a VTL Password
        • Configuring a VTL Password
        • Configuring VTL Passwords in the Dial Plan
        • Toll Calls Without a VTL Password
        • Music On Hold
        • Troubleshooting VTL Calls
      • TAPI Route Points
        • Redirect Behaviors
        • TAPI Route Point Capacities
        • Creating a TAPI Route Point
        • Modifying a TAPI Route Point
        • Viewing TAPI Route Point Statistics
        • Specifying TAPI Line Redirect Timeout
        • TAPI Supervisory Monitoring
        • Supervisory Monitoring Modes
      • TAPI Settings
    • Downloads
      • Software
      • LabelMaker Utility
      • Documentation and Reference Guides
    • Licensing and Upgrades
      • Licenses
        • Add a License
        • Remove a License
        • Usage Report
        • Backing Up Licenses
        • Restoring Backed-Up Licenses
        • Obtaining Details of License History
      • Software Upgrade
        • System Software Licensing
        • Restricted Operation
        • Considerations
        • Customer Service
      • Third-Party Drivers
        • Software Upgrades
        • Third-Party Telephone Groups
    • Reports
      • Directory
      • Device List
      • System Data
        • Disk Status
        • Power Supply Status
    • Network Management
      • SNMP
        • Terminology and Acronyms
      • SNMP Managers and Agents
      • SNMP Security
        • Community Strings
        • User-based Security Model (USM)
        • View-based Access Control Model (SNMPv1, SNMPv2c and SNMPv3)
        • Traps, Notifications, and Informs
      • Special Considerations
      • MIBs and MIB Objects
        • MIBs Used on the System
        • Standard SNMPv3 MIBs
        • Other IEEE/RFC MIBs
        • 3Com MIB Objects
        • Diagnostics for 3Com MIB Objects
        • Persistent Storage
        • Agent Conformance Reference
        • Network Management Applications
        • Applicable Endpoints
      • Syslog
        • Transport Mechanism
        • Terminology
        • 3Com Implementation
      • Syslog Message Components
        • PRI (Priority) Message Component
        • Header Component
        • MSG Component
      • Syslog Security Considerations
        • Message Forgery
      • Periodic Timestamp on Console (PTOC)
      • Event Logging
      • Maintenance Alerts
    • Country Settings
      • Regional Software
        • Install Regional Software
        • Remove Regional Software
        • Regional Details
      • Regional Settings
    • Troubleshooting
      • Using the Telephone Local User Interface Utility
      • The 3Com Telephone Local Configuration Application
        • Installing the 3Com TLC Application
        • Using the TLC Application
      • Using H3PingIP
      • System-level Troubleshooting
        • Digital Line Card Troubleshooting
        • Alarm Conditions (Overview)
        • Alarm Descriptions
        • Alarms on NBX Digital Line Cards
        • Configuration and Status Reports
      • Connecting a Computer to a Serial Port
      • Servicing the Network Call Processor Battery
      • Getting Service and Support
    • Integrating Third-Party Messaging
      • Installing Software on the Third-Party Messaging Server
      • Configuring the System
      • Configuring NBXTSP on the Server
    • ISDN Completion Cause Codes
    • Configuring Option 184 on a Windows 2000 DHCP Server
      • Overview
      • Creating Option 184
      • Editing Option 184 Values
      • Activating Option 184
    • ConneXtions H.323 Gateway
      • Overview of ConneXtions
      • Installation Requirements
        • WAN Router
        • Windows-based System
        • ConneXtions Software
      • Preparing for Installation
        • Assembling System Information
        • Verifying the G.723 Converter
        • Configuring Licenses
      • Installing ConneXtions
        • Finishing the Installation
      • Overview of H.323
        • Negotiated Connections
        • Negotiated Voice Compression
        • Standard Extensions
        • Remote Internet Device Connections
      • The H.323 Connection
      • Connection Considerations
        • Overall Connectivity
        • Quality of Service
        • Quality of Service Control
      • Special Issues
        • Firewall Security
        • Gateway Load
        • Remote Access
        • PBX Connections
        • Class of Service
        • IP Type of Service and Differentiated Services
        • Alternate Gatekeepers
      • Checking Connections
        • Gateway Checks
        • Network Checks
      • Placing Calls
        • IP Address Entry
        • Speed Dials
        • One Button Access
        • Entering Digits During Calls
      • Receiving Calls
        • Auto Attendant
        • Attendant Console
        • Other Extensions
      • Handling Conference Calls
      • Related H.323 Documentation
    • Caller ID
      • Forwarded Calls and Caller ID
      • Long Caller ID Character Strings
      • Specific Caller ID Situations
        • Analog Telephones
        • Bridged Extension Telephones
        • Calls That Are Forwarded Multiple Times
        • External Calls
        • Internal Calls
        • Nortel Phones
        • Parked Calls
        • Second Incoming Call
        • TAPI Calls
        • TAPI Redirected Calls
        • VTL Calls
        • Calls Transferred to Hunt Groups
        • 3Com Cordless Calls
    • Outbound Caller ID and 911 Service
      • Sample Dial Plan
        • Internal 3-Digit Extensions
        • Incoming DID Section
        • Least Cost Routing Portion
        • Pretranslators (Part 1)
        • Pretranslators (Part2)
    • NBX Enterprise MIB
    • Glossary
    • Index
    • 3Com Corporation Limited Warranty
    • FCC Class A Verification Statement
    • FCC Class B Statement
    • FCC Declaration of Conformity

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