User Guide Summary

The manual was written in by 3Com. The language is listed as follows: User Guide English. The manual is applied to the following three product models as follows: 3C10600A NBX V3000, 3CV3000PWR NBX V3000 PoE Bundle, WEBBNGNBX100COMSYS NBX 100. The manual was created in Portable Document Format, called as PDF manual. The PDF document file with the name of exchange_hw_and_sw_guidelines.pdf has 20 pages with the file size of 345230. The digital document is original with no watermarks.

User Guide Information

Category: Network
Model:3C10600A NBX V3000, 3CV3000PWR NBX V3000 PoE Bundle, WEBBNGNBX100COMSYS NBX 100
Type:User Guide
Language:English English Manual
File info:PDF / 337.1 Kb / 20 pages

PDF File Preview

PDF File Information

Title: 3Com eXchange Call Center HW and SW Guidelines
Author: 3Com Corporation
Creator: Acrobat PDFMaker 6.0 for Word
Producer: Acrobat Distiller 6.0.1 (Windows)
CreationDate: Fri May 28 11:00:32 2004
ModDate: Fri May 28 11:02:43 2004
Tagged: no
Pages: 20
Encrypted: no
Page size: 612 x 792 pts (letter)
File size: 345230 bytes
Optimized: no
PDF version: 1.5

PDF Bookmark and List of Contents

  • 3Com® eXchange Call Center Hardware and Software Guidelines

  • Contents

  • About This Guide

    • Documentation Conventions
    • Related Documentation
      • Documentation Comments
    • Registration, Warranty, and Support Information
    • Disclaimers
  • Chapter 1: Overview of Software Requirements

    • Remote Access
    • Power Source
    • Redundancy
    • Installation and Configuration Instructions
    • 3Com eXchange Call Center License Key Codes
  • Chapter 2: Call Center Servers

    • Basic Call Center System — Up to 20 Agents
    • Mid Level Call Center System - 20 to 50 Agents
    • Advanced Call Center System - 50 to 90 Agents
    • Processors and Memory
      • NBX Systems Server, Normal Load
      • Additional Resources for TAPI Wav Ports (Wav Phones)
      • Examples
  • Chapter 3: Requirements for eXchange Call Center Clients

    • Hardware and Software Requirements
  • Appendix A: Calculating the Number of IVR Ports

    • Guidelines for IVR Port Calculation
    • Terms Used in the Calculations
    • IVR Ports on eXchange Call Center Systems

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